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Upgrade from 10 to 11
I upgraded our ShipRush (along with Sage50) last night. When I try to start ShipRush, after starting Sage50, I get an error "301: Interrupted.. Unable to POST..." Any assistance would be appreciated to...
View ArticleShipRush UPS Web 11 will not print a Test Label
The Test Label to a laser/inkjet will not print. It doesn't open a print window, or print to the default printer. However, it will print to PDF. What am I missing?
View ArticleShipRush UPS Web 11 PDF resolution.
When printing to PDF, what determines the resolution? I need to adjust it.
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(FedEx server returned: "Service is not allowed. error
Trying to quote standard overnight fedex shipment my box 5# 21x25x4 None of the overnight options work Attached Images Â
View ArticleHow can I find if my version of SR is the current version?
Is it listed anywhere on the SR website what the current version is at any given time? I've been unable to find it listed anywhere (even in the "What's New" section). As updates happen often, I don't...
View ArticleAmazon time stamp on order does not match Order Manager.
Yesterday afternoon I shipped everything that needed to be shipped according to the order manager screen. This morning I view my Amazon account and I am showing two late orders both of which are in...
View ArticleOrders not downloading to ShipRush
Hello, I checked my.ShipRush.com and my webstores are active with no issues, however my current Yahoo store orders did not download to my ShipRush program (and I have clicked on Refresh numerous...
View ArticleUPS Labels Printer issues
Ship Rush 11 label GK420D using 4 X 8 reference at the top label stock EOD label prints a partial label on the doc tab reference area Print test label prints with 1/2' margins on left and right and...
View ArticleFedEx Electronics Document Transfer (EDT)
Does shiprush support FedEx EDT when shipping from the states to another country (Canada specifically)?
View ArticleUSPS rejecting 16 oz. First Class Parcels
The post office has started rejecting our 16 oz. First Class Parcels. We had one customer that was charged extra postage on his end and the post office just returned two of our packages with notes...
View ArticleError when selecting USPS insurance
We are using Shiprush for Endicia... We don't want to use the upic insurance, we want the USPS insurance. I go to settings and change the insurance option from Endicia to USPS but when I try to get a...
View ArticleEstimate shipping between different carriers
Hi, do you have some feature in shiprush or tool that will allow to check estimate shipping cost not only for current carrier in shiprush, but for example if we have many carrier(Fedex, USPS, UPC etc)...
View Articlesome FYI's for your consideration
I tried to update my payment method in SR but it wasn't propagating to Endicia after several minutes so I had to go to Endicia and update there in order to purchase postage in SR. The last 5 numbers of...
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Refreshing webstores
It takes several minutes from the time a sale is made on eBay until it appears in SH-web even when manually refreshing webstores, I imagine that eBay doesn't want people constantly refreshing their...
View ArticleNot pulling information into shipping program
None of our shipment are feeding from E-Bay into the desktop shipping program.I have updated tokens, passwords downloaded newest version and still can not get it to work properly.
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Printing HD label when it should be ground.
Quote: Originally Posted by SYSOPR For all our sanity the above should be on a clean thread. (Or call in to discuss) ShipRush has a setting that controls whether it shows your account rates or...
View ArticleCould not load SSL Library
Have a customer that is having an issue with ShipRush UPS v11.0.8.4014 when using with IQ. Works fine in standalone mode. The error being received once the ShipRush UPS window is populated and Ship is...
View ArticleShip Rush in QB missing options USPS
Looks to me that Ship rush in QB is now missing the option for medium flat rate and large flate rate. Has anyone else had the same issues.
View ArticleOrders Not Changing to Complete after printing label
Our Shiprush program usually automatically changes our orders in our webstore to complete after we print a label. But that is no longer occurring. We have to go back to our shopping cart admin panel...
View ArticleLabel Size and Position
I am saving the label with "Size PDF to Label" with the label type as Standard 4x6 and printer type laser/inkjet. When I print a test label it fills the 4" x 6" label and the margin settings work. When...
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