Shiprush Client performance problem
Hello, I had to move our installation of the Shiprush server to a 2008 Terminal server, now the client performance is really slow to load. On the older machine, it would take 2-3 seconds to pull up the...
View ArticleSeemingly Anomalous Endicia Quotes
Hey folks, I'm running ShipRush Endicia and I need to ship some large packages from the west coast up to Alaska. When I click on my handy "Available Services" button to get some quotes, I'm seeing some...
View ArticleShip FROM and RETURN addresses?
How do I make the Return Address different than the Ship From Address?
View ArticleShipRush updates shipping charge calculated in Nitrosell (RMS)
We run RMS 2.0 with Nitrosell for our website and currently running ShipRush v11.0.8.4014. In the Program Settings, there is an option to Update POS Order with ShipRush-calculated shipping charges....
View ArticleMultiple web store question
I know I can add a 2nd eBay store to shiprush, however does it fully support having a 2nd company's information for that webstore? Seemingly I can have the companies "ship from" information be...
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Error after new install in workstation.
Can someone help with this? I'm getting this error (check image) after I installed ShipRush 11 (with great plains integration). The form is open and is configured to connect to our server via shared...
View ArticleMajor problem after switching email address.
I changed my email on the my.shiprush page. The old email was outdated and I have a new one. After I did this, everything seemed fine. I opened my Shiprush Discount Postage software and I got an...
View ArticleOrder 5 days old won't transfer to Shiprush
This is an ongoing problem. Last time was Dec 2015. Here is the last response from you For us to engage this further, please let us know when you see the issue again. Provide an example order # that...
View Article(Shipments) My.ShipRush server returned an error: Bad Request
Happening on shiprush web only.
View ArticleAmazon PO number requirement
Hi, I need to have the customer's PO number referenced on the label and packing list for Amazon orders where the customer used a PO#. This is a requirement for Pro sellers and we just want to make sure...
View ArticleReally need to get this up and running again!
Old computer died and installed shiprush on another computer get error. Account "########" has not been activated yet. Try later Don't know how to make account so that it is "ready to use" Second day...
View ArticleInternational customs forms not printing
Our customs forms have been printing fine until today. Now they are not printing on our printer. Checked all settings in SR, did a test to make sure form would print. But when we pull up an...
View ArticlePrinting Return Label Caused Amazon Confirm Date Change
I am sick because of what happened. I have been under Amazon review for two months, due to a late shipment problem two months ago. Everything has gone great and it should be over soon. On Saturday, I...
View ArticleFedEx down?
I have been trying to print labels for the past 30 min and get this message: The FedEx servers are not able to handle requests at the moment. Please try again in a minute or two. (FedEx server...
View ArticleInternal Server Error - RATE FAILED
I'm getting this error message when I try and get the rates for shipping. We use both FedEx and USPS. USPS seems to work but not FedEx. I can pull rates directly from our FedEx account but not through...
View ArticleFedEx DOWN?????
I cant print labels. Keep getting this error message. : Service Temporarily Unavailable (503) - 'https://gateway.fedex.com:443/web-services/rate' Sucks that ship rush in on West Coast and they don't...
View ArticleBrowser Plugin does not work in WIN10
we use shiprush 11 and Browser Plugin to print labels. it work well before. after we upgrade to win10, it does not work now. when we visit nntp://ship? like before in IE. it can't call out Shiprush UI...
View ArticleSettings and Rate Quote not working
We're getting errors when either clicking on "Settings" section of the site, or when we try to do a rate quote. If we select a specific service type, and click "rate" that does work, but a general...
View ArticlePrint error
Hi, I'm getting a message saying "Unable to print label: Cannot print raster label. Label image appears to be damaged. Reprint the label from shipping history when the problem is fixed." I already...
View ArticleThursday Eve: Some ShipRush Web Features are not working
There is a data center problem affecting these features in ShipRush Web: - Packing lists - QuickBooks Desktop connection via QuickBooks Web Connector - Search and Filters The problem is being actively...
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