My Shiprush for USPS does not work
My Shiprush for USPS does not work anymore. It says no connection to SSL. WHat does that mean ? I need help please
View Articlebypass address validation?
I like the address validation, but would like a way to bypass occasionally. For example, current address wants a suite/apt number but I don't want to include one. Is this possible? I don't think I had...
View ArticleFedEx Alternate Return Address NAME
We are going to start using FedEx Alternate Return Address. The problem we have is there is no naming feature for each alternative return (AR) address we use. We are one company, drop shipping for...
View ArticleChanging return address on Express shipments changes origin ID
We have SR integrated with our ERP system and I have duplicated this by calling the visual interface as well. Also this seems to have started a couple of months ago before our upgrade from V11 to V12,...
View ArticleIs there a way to get V11.2.9.8947 old build?
I have this version installed on main computer and it works perfectly, but when installing new version on other computer some functionality is lost: In 11.2.9.8947, "External #" field is mapped to ebay...
View ArticleEstimated Shipping Charges vs Actual Shipping Charges
We are using the Shiprush visual interface and here is the problem I am having. My estimated costs come out to $37.25 on the Shiprush form but when I ship it, the actual shipping charges that come back...
View ArticleAPI - php native? symfony framework?
Hi, out system is in symfony framework. Is it possible to get API access for our account to built our own connection, or what ever. My developers asked me to ask support, they told me to post here....
View Articleedit email notification %AsClipboardString% info
Where is the info contained in %AsClipboardString% at? I would like to edit it but I don't fully understand what " %AsClipboardString%" is?
View ArticleShipRush UPS Pro v12 - SOAP performance issue
We have a client that has recently updated to v12 (from v10 we believe) and is experiencing significantly degraded performance. This client has been using ShipRush Pro for UPS (via our app and the SOAP...
View ArticleDimensions Return API...
Is there a way to have ShipRush API send back the dimensions so it can be recorded in our database? Dimensions are a big deal when it comes to pricing and when auditing our UPS/FedEx invoices, we...
View Articleupgrading from basic to pro
Hi, we have customers that use Basic and Pro. Right now we are trying to test a bug fix in our software for the pro version. We are having issues when we try to upgrade a test computer from Basic to...
View ArticleShiprush Pro UPS Comodo Digital Certificate
Hello, Our warehouse team received an email from UPS on a new digital certificate requirement. Copy below. We are on v 12.1.11.2439, is there anything we need to do to support this request from UPS?...
View ArticleShipper window minimises every time you click out as of upgrade to V12.1
Upgraded to V12.1 now every shipping machine has the shipper window minimized when the window opens and it re-minimizes every time you click out of it.
View ArticleV12.1 install
I installed V12.1 on 4 machines without issue. Machine #5 will not go into the dialog to allow me to install as a client will start to install the databases and services. I've uninstalled a few times...
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Error on log in to my.shiprush.com
We receive the following error trying to log in to my.shiprush.com Error We are sorry but something went wrong. What should I do next? Go back to previous page and try again. If error persists contact...
View ArticleUnable to Print UPS Labels
We just started receiving this message when trying to print labels. We are on version 11. Error: Unable to submit transaction to the UPS server. Please check the internet connection or contact your...
View ArticleShipRush SQL Connecter
Hello, We are a current ShipRush UPS Pro Desktop with SQL customer. We are switching over to ShipRush Web. Is there any way to use SQL or similar database connection to have ShipRush Web pull our...
View ArticleFedEx Rate Shopping Acts Like UPS...
We use the API to send info to ShipRush... FedEx shows commercial rates until you print the label. If the address is residential, you will get charged the higher rate and not know unless you looked at...
View ArticleError: object reference not set to an instance of an object
Apparently, recent programing changes made at UPS broke the functionally of the manifest upload process for ShipRush Basic version 12.1. As part of this process our customer was instructed by ShipRush...
View ArticleUSPS Invalid Service
My.SR Shipping returned an error: . Postage Server returned error: Service Id First Class is invalid. Minimal Validation: Invalid Service Name Getting errors for 1st class and priority both
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