UPS Basic Communication Error
We have two customers that have tried installing UPS Basic v12.1.11.2439 and continue to receive the following error. Error: Unable to submit transaction to the UPS server. Please check the internet...
View ArticleDBISAM Error after upgrading
We have has issues with our SOAP integration. After upgrading from Shiprush 11 to 11.2 sending XML shipments via the webservice returns the following error: DBISAM Engine Error # 11949 SQL parsing...
View ArticleProblems this morning
Tried printing out about 40 bulk shipping labels. Was interrupted about four times with a ShipRush setup screen. I kept hitting "cancel" and the printing would continue. But, about five labels didn't...
View ArticleHow do I map an item SKU to amazon FBA sku?
Getting error: "Value XXXXXXXXXXXX for parameter Items.SellerSKU is invalid. Reason: InvalidValue." Amazon FBA just needs to know what Amazon SKU they need to ship out
View ArticleConnecting to QBooks
Is anyone having issues connecting to QuickBooks this morning? We were using the program all day yesterday with no issues. We have also restarted the computer twice. Thanks.
View ArticleProblem with Quotes in SQL Write-Back
Hello, We been using the SQL version of FedEx for about 2 weeks. Today, we have noticed a pretty substantial issue. Whenever we write back back from ShipRush, we are doing so by inserting a fairly...
View ArticleChange from single PC to Multiuser
How do I change from Single PC to Multi-User? I can't find the information in the documentation or forum.
View ArticleUnable to generate/print packing lists
Having issues this morning on SR Web generating and printing packing lists. Looks like the server that generates these on the SR side may be down? Getting this error when trying to generate packing...
View Articlesql search fails
Greetings, I have added a mssql query to the 'cm' screen that should read from my default shipping table. when i was creating the odbc data, i asked for the software to test the connection to the...
View ArticleShiprush Web -- Failing to load javascript resource
I have a quick and hopefully simple technical question. When I include the script in my project using this code (taken from the documentation provided): Code: <script...
View ArticleTesting Shiprush web shipping confirmation--without actually shipping?
Hello, I'm using the javascript web drop in to develop an application for my company. What we want to be able to do is POST back the shipping ID (and if possible, the shipping label) back to our own...
View ArticleShiprush Web -- blocking CORS request + cannot find resource
Hello, me again! Today I tested my application and it was suddenly broken. I'm not sure if it's somehow a problem on my end, as it was working fine before. (The sandbox still works, however.) Now,...
View ArticleOn Callback -- Returning the shipping label?
Hello, It's clear that after shipping, the callback contains information with the shipment id, tracking number, and shipping charges. Is there currently a way to return the shipping label...
View ArticleNetSuite Integration, What is the URL
In the NetSuite Button integration document, page 4 specifies that a URL needs to be entered, but what is the URL? Thank you.
View ArticleAuto EOD only prints for 1 of 2 UPS accounts
We run two servers that have two UPS accounts (303 and 525 for discussion). Auto eod is set for both servers. Server1 runs EOD at 5:06pm and Server2 runs at 5:22pm. Only one account (303) prints an EOD...
View ArticleClik here to view.
Weird Issue with CT or Court in Addresses
We're experiencing a weird issue wherein address are failing to ship in FedEx ShipRush when they contain "COURT" or "CT" in the Address line. The error looks like this: Initially, I thought this was an...
View ArticleShiprush UPS Basic keeps freezing
Shiprush started to have problems, after the label is printed Shiprush freezes; this started happening since the upgrade was done to Shiprush version 12.1.11.8150
View ArticleInactive Addresses
We are having an issue with not being able to produce shipping labels for addresses marked as Inactive even though they are valid addresses. The address validation doesn't flag these but when trying to...
View ArticleClik here to view.
UPS PRO service issue
Hi Zfirm. I have a customer running ShipRush UPS PRO v12.1.11.2439 in a Citrix environment. Yesterday, he tried to add another Citrix Profile for a new user that would also run UPS PRO. I am not sure...
View ArticleERROR: Invalid email or password.
Have not been able to login for the past 48 hours. Error message states: Invalid email or password. Is this a system-wide issue?
View Article