Shiprush software no long auto populating email field from order (intermittent)
The email field keeps coming up blank, and we have to manually look up the customer's email. On shiprush web it shows up just fine.
View ArticleFedEx server returned: "Missing or invalid Alcohol Recipient Type.". [ship:2078]
I need to use ShipRush to print labels to send beer. We have the proper Fed Ex license. When I select the Alcohol tab and attempt to ship I recieve the error: FedEx server returned: "Missing or invalid...
View ArticleI paid but ship rus refused to send my activation key!!!!
I have paid for ship rush for like a month now, I have not receive my activation key, what is going on? WHy am I not receiving anything from them when i paid ?
View ArticleUSPS showing funky rate that is too low, and doesn't display weight in the label
http://imgur.com/a/CPiCN Says Cubic .20 Zone 7, which is going to be returned by the post office or sent to recipient with additional postage required. Normally labels should say something like "6 lb...
View ArticleIs there a way to do Saturday Delivery for UPS?
Not finding the option on create label page.
View ArticleMedia Mail not a upported service in SR/ Stamps.com?
Attempting to send 1 lb. Envelope/Flat via Media Mail class, and I get this message: Stamps.com returned an error: Server was unable to process request. ---> No Service Type Code found for given...
View ArticleShipment does not show up on feed, but label was created and charged
On our account, order # 34238 We made USPS Priority Mail Flate Rate Envelope label. Account was charged, label was created, and email was sent to customer. Tracking # 9405510200828656889932 Order...
View ArticleLabel won't print
Hello. I have a Zebra 2844. In the Shipping Settings > Printers the Domestic Parcels is selected to Eltron/Zebra 2844 and Label Type is Simple Label. That prints just fine. For Letter Post and Large...
View ArticleShipRush for USPS
I currently use ShipRush for FedEx shipments. Is there a way to print a USPS label, or do I have to have a 3rd party account with vendors like Stamps.com?
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UPS Tracking number not inserting into QB invoice document
Hi, I've setup ShipRush to write the tracking number back to the QuickBooks invoice documents, per the instructions. I've attached the ShipRush program settings info and the QB invoice form setup....
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hotkey numbers being displayed on the QB invoice document
Hi, does anyone know how to suppress the display of the hotley numbers on a QB invoice document? I have hotkeys 5 and 7 setup for the invoice number and automatic writeback (which isn't working) and...
View ArticleSettings changing automatically
We've noticed in the new web version of my.Shiprush that the "Rate shopping" settings are changing by themselves almost daily. We have to go in almost every morning and select/de-select certain...
View ArticleMy.shiprush erroring with "Upload Shipment Response.ShipmentID not found"
We have an existing myshiprush integration, and as of late last week, when we try to start a new shipment, we get an alert box with the message "UploadShipmentResponse.ShipmentID not found" This also...
View ArticleNo longer able to quote UPS ground - is there something wrong with my account?
UPS ground quote not showing up.
View ArticleVERY slow loading from quickbooks
I am having an issue with an extremely slow load speed for USPS for Endicia. When I click on shiprush it can take up to 3-4 minutes for the dashboard to actually appear with the package info. I have...
View ArticleEndicia server returned error: Missing or invalid element: ToPostalCode
Endicia server returned error: Missing or invalid element: ToPostalCode. Error encountered (Log ID: 34958) [1001] SR Endicia 11.0.7.8408 Suggestions?
View ArticleUser saying that ship rush web intermittently prints two copies of the...
We have an end-user saying that ship rush web intermittently prints two copies of the shipping label. They're usually shipping via Fedex, Home Delivery. Is there any setting I can check? How can I...
View ArticleAddress will not validate on Shiprush Web, but validates just fine with...
Both Web and standalone are set to "Robust" address validation. order # 34529 Message from Endicia server: Unable to validate Ship To address. The address is not a deliverable location according to the...
View ArticleShipRush(PC version) with multiple ship methods
We are evaluating ShipRush as a tool, and see the individuals versions for Fedex, USPS, etc. I also see my.shiprush.com lets you access multiple carriers. Is there a PC version of shiprush that lets...
View ArticleNot printing whole Label
Hi, When I print my label to my laserjet or inkjet it prints the whole label, works great. When I try to print from my ZP450 it only prints the bottom of the label. Its the barcode and tracking number...
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