Shiprush cloud print toolkit - can't change credentials
Hi, is there a way to change the saved credentials in the Shiprush cloud print toolkit? I tried uninstalling the software and re-installing it, and that didn't work. OS is Mac OS X. Edit: nevermind!...
View ArticleCannot get ShipRush Interface Screen to appear in Standalone Mode
I have a customer who has installed Shiprush v11 upgrade for FedEx and UPS on a Windows 7 workstation. The ShipRush interface (label) appears when activated from within our application. However, I can...
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Short bar codes
Hi, I just installed ship rush on new computer- and the label is printing with short bar codes ~0.5" vs. 1.4" -I tried every label type. See attachment. I am using a ZPL 500 printer and haven't had...
View ArticleDiscount USPS rate?
I recently installed new shiprush V11 for USPS. Then, When I estimate the shipping cost(F2), I found there is no difference between shiprush rate and USPS online rate. It was not the rate that I saw at...
View ArticleStamps vs Endicia
There is a SR for stamps and an SR for Endicia. Aren't these tools identical? What would be the advantage of one over the other?
View ArticleScan form
The support docs indicate that there is a "SCAN Form" and "Request Pickup" button at the top of the main Shiprush Order manager screen. My version 11.0.7.8408 does not have these buttons Also, the docs...
View ArticleShiprush Endicia first class mail 13-16oz.
I just switched from Shiprush Stamps.com to Shiprush Endicia. However, I can't print the first class mail for the 13-16oz. Please advice.
View ArticleReference number not populating
We seem to be having an issue where on the web version of ShipRush, the reference number (Ebay order number, or Amazon order number) isn't showing up in the "Reference" field like it did on the...
View ArticleSerial #'s not working for Log In
We have been getting a notification for the past few months when starting up Shiprush - A requirement to add a serial number. We copy/paste from a list provided and log in successfully. Today the...
View ArticleIf I get Shiprush for UPS, can I use existing order manager for...
I'm currently using Fedex and USPS, and my order manager connects to my eBay and Woocommerce stores. I'm hoping that if I get Shiprush for UPS then it will have the same functionality. Please advise.
View ArticleClose day/Print SCAN form not working
Since yesterday, we're having issues closing the day and printing the SCAN form for USPS. This feature was working fine as of last week, but suddenly now we're getting an error every time now stating:...
View ArticleBrowser Plug-In TPB Bug
The following keeps resulting in automation error: and I tracked down the problem with 3rd party billing when I supply the 3rd party billing city or state or zip (which is required for UPS) when I...
View ArticleSetup for a test instance of Shiprush
Hello I have a test server with an aspdotnetstorefront website on it. I would like to setup shiprush to be used with this testsite. The testsite has no connection to the internet and can only be...
View ArticleInternational for QB?
We use the embedded ShipRush inside of Quickbooks for both USPS and Fedex. It would be huge to have int'l capability for the built-in USPS SR (and Fedex). Currently for int'l shipments we have to use...
View ArticleUPS rate quote is different than amount charged.
When I rated the shipment before pressing "Ship" it said $7.90 and now it says $11.68 was charged.
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Time stamp issues
I cannot seem to get Shiprush to align the date and time correctly. As you can see in the image, the computer time is correct but shiprush is several hours in advance.(I refreshed the downloads right...
View ArticlePrinting - Not in same order as the on Screen View - when sorting by item
Finding if I sort by Item - I may have 6 orders for the same item - they will automatically sort on screen Alphabetically. I highlight the page and select Print Packing Lists -- When I go and pull my...
View ArticleNo tracking #'s for First Class Envelopes
Hello - We ship many of our products via USPS FIRST CLASS using 'thick envelopes'. These fit the thick/large envelope dimensions that USPS requires. While using the system with stamps.com, we were able...
View ArticleNewEgg orders not appearing in ShipRush
We configured the NewEgg store sometime ago and everything appeared to be working at the time. We received our first order today on NewEgg but nothing is showing upon ShipRush. What should we do?
View ArticleNeed account set to "Premium"
I noticed the new beta release includes the return label features (Thank you!!). In order to start using them though, apparently we need to have our account changed/activated to a Premium account. I...
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