Getting error using the sdk to do a shipment in new USPS .

March 23, 2017, 12:01 pm

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Getting error using the sdk to do a shipment in new USPS .
This issue has been duplicated in every instance of installs where people were shipping perfectly fine using endicia.
Since updating the the newest version.
ShipRush For USPS can be opened natively and a shipment and postage all work as intended.
However, our Software opens SR using the SDK and passes all the necessary components to a shipment.
Upon a typical shipment we would click the ICON for USPS, and after entering carton weights, the shiprush quid would open and allow the user to either change something about the shipment, or just ship it.
What every customer now experiences upon entering carton weights, is a "Account Configuration required (wizard dialog) but ShowLogin is disabled. Call ShowWizard or Set ShowLogin to TRUE" and the guid fails.


Attachment shows the error.

Attached Images

 

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Duplicate enumeration value for TCarrierType in MyShipRushService.xsd

March 23, 2017, 3:45 pm

≫ Next: On FIMS Premium label, "Unknown" printed next to city name

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In MyShipRushService.xsd there are two entries with enumeration value "8". One is "Parcel Partners" and the other is "FedEx FIMS".

We would like to use "FedEx FIMS", but when we post a shipment with value "8" it shows up as "Parcel Partners".

Here is the relavent section of MyShipRushService.xsd


<xs:simpleType name="TCarrierType">
.
.
.
<xs:enumeration value="7">
<xs:annotation>
<xs:documentation>Unknown</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="8">
<xs:annotation>
<xs:documentation>Parcel Partners</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="8">
<xs:annotation>
<xs:documentation>FedEx FIMS</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="9">
<xs:annotation>
<xs:documentation>Direct Link</xs:documentation>
</xs:annotation>
</xs:enumeration>

Thanks,

On FIMS Premium label, "Unknown" printed next to city name

March 23, 2017, 4:22 pm

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On the label generated for FIMS Premium international service, for countries other than Canada, the word "Unknown" is printed after the city name.

For Canada, the province abbreviation is printed after the city, which is correct.
For Germany, for example, it prints "Unknown" after the city, which is not correct.
Attached is a sample.

Thanks,

Attached Images

 

Endicia postage low message popup even though I closed account a month ago

March 24, 2017, 7:15 am

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I closed my Endicia account over a month ago when I upgraded Shiprush and went on their postage. All along Shiprush has been charging me 250 every time my postage ran low, which is how I set it up. Then recently when trying to print a label I started to get this popup message that my Endicia postage was running low. I don't even have the account open anymore.

Any idea why this could be happening? And what will happen once the balance runs out? Will it automatically switch back to the Shiprush postage or will I not be able to print a label?

On FIMS over 4.4 pound label, no Content box checked

March 24, 2017, 1:44 pm

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On the label generated for "FIMS over 4.4 Pound" international service, when the declaration is "Other": The box next to "Other" in the Contents section of the label is not checked.

Attached is a sample.

Thanks,

Attached Images

 

A "From" address that we cannot get change

March 24, 2017, 2:40 pm

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There is a "phantom" From address that we cannot edit or get rid of. It is an address we entered sometime when we first set up the account.

This is the address:

Dxxx Gxxxxx
Warehouse 1-773-3xx-5x
xxxx N Ashland Ave
Chicago, IA, 6xxxx

When we post-in an order, it uses this address as the From address.

So far we have tried:
- We deleted all the addresses from the address book.
- We have changed the default From address for all the shipping accounts we use.
- We created an automation rule to change the From address for all orders. However, the only address available in the pull-down menu is the "phantom" address!

Please let us know how to change or delete this global default "From" address.

Thanks,

Duplicate enumeration values for type TUPSService

March 26, 2017, 1:08 pm

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In MyShipRushService.xsd there are two entries for each of these values in type TUPSService: DLR, DLP, DLM. Each value is used for both a Direct Link service and for FIMS service.

We would like to use "Premium FIMS", but when we post in a shipment with value "DLR" it shows up as "Direct Link Registered Mail".
We would like to use "FIMS over 4.4 Pound", but when we post in a shipment with value "DLP" it shows up as "Direct Link Parcel".

Here is the relevant section of MyShipRushService.xsd


<xs:simpleType name="TUPSService">
<xs:restriction base="xs:string">
.
.
.
<xs:enumeration value="DLR">
<xs:annotation>
<xs:documentation>Direct Link Registered Mail</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="DLP">
<xs:annotation>
<xs:documentation>Direct Link Parcel</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="DLM">
<xs:annotation>
<xs:documentation>Direct Link International Mail</xs:documentation>
</xs:annotation>
</xs:enumeration>
.
.
.
<xs:enumeration value="DLR">
<xs:annotation>
<xs:documentation>Premium FIMS</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="DLP">
<xs:annotation>
<xs:documentation>FIMS over 4.4 Pound</xs:documentation>
</xs:annotation>
</xs:enumeration>
<xs:enumeration value="DLM">
<xs:annotation>
<xs:documentation>Standard FIMS</xs:documentation>
</xs:annotation>
</xs:enumeration>


Thanks,

New order instead of Update order when using post in

March 26, 2017, 3:39 pm

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When using the "post in" custom store, any change made to the submission results in a new order rather than an updated order.

Section 2.2 of the Integration Points document seems to indicate that to change an order, post the order again with the new information.

We post to this url (url is masked):
https://api.my.shiprush.com/IntegrationService.svc/######################/######################/order/add

We use the exact same XML both times, but just change the
<PaymentStatus>1</PaymentStatus>
to
<PaymentStatus>2</PaymentStatus>

Instead of the order being updated, a new order is created.
Same thing happens if we change the address and leave everything else the same.

Here's the XML:

<?xml version="1.0"?>
<Request xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ShipTransaction>
<Order>
<OrderDate>3/13/2017 8:22:20 PM</OrderDate>
<OrderNumber>123456102</OrderNumber>
<PaymentStatus>2</PaymentStatus>
</Order>
<Shipment>
<PostbackUrl>http://requestb.in/wvyc2lwv</PostbackUrl>
<PostbackContentType>Unknown</PostbackContentType>
<UPSServiceType>MVP</UPSServiceType>
<Carrier>19</Carrier>
<IsInternational>1</IsInternational>
<ShipmentChgType>PRE</ShipmentChgType>
<Package>
<PackageActualWeight>6.8</PackageActualWeight>
<PackagingType>02</PackagingType>
<PackageReference1>Order 123456102</PackageReference1>
</Package>
<International>
<ContentType>OTHER</ContentType>
<Commodity>
<LineCurrencyCode>USD</LineCurrencyCode>
<LineUnitAmtPrice>17.95</LineUnitAmtPrice>
<LineQty>1</LineQty>
<LineQtyUOM>EA</LineQtyUOM>
<LineMerchDesc1>Box of paper</LineMerchDesc1>
<LineMerchDesc2>122.1122.1122</LineMerchDesc2>
<LineMerchDesc3>US</LineMerchDesc3>
<CommodityWeight>5.9</CommodityWeight>
</Commodity>
</International>
<DeliveryAddress>
<Address>
<FirstName>Bob</FirstName>
<LastName>Jones</LastName>
<Address1>123 Main Street</Address1>
<City>Berlin</City>
<State>.</State>
<Country>DE</Country>
<PostalCode>10119</PostalCode>
<Phone>(206) 512-1111</Phone>
</Address>
</DeliveryAddress>
</Shipment>
</ShipTransaction>
</Request>

Another thing we tried was using the <OrderID>########-####-####-####-############</OrderID> from the AddOrderResponse. But that still created a new order.

How can we update the order rather than create a new one?

Thanks,

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Value entry missing from label for single item with "FIMS over 4.4 Pound" service

March 26, 2017, 4:34 pm

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The value box is empty if a single item is shipped by "FIMS over 4.4 Pound" service. The box is filled when there are two or more items.

Attached as a sample of both.

Thanks,

Attached Images

 

Filter orders from Magento without order status

March 20, 2017, 10:36 am

≫ Next: Harmonized Tariff Number not showing up in ZPK for Fedex International Economy

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Hi there,

I'm going to integrate ShipRush with my client's Magento site. My client want to only upload "Invoiced" orders from Magento => ShipRush. However, currently, we have a status of "Processing" which is used for both Uninvoiced and Invoiced orders. So is there any way other than creating new order status, that ShipRush can use to differentiate btw 2 types of orders to only import the Invoiced ones?

Basically, for an Invoiced order, it will have invoice ID #. Can we use this to tell ShipRush to only take this type of orders?

Looking forward to hearing from you,

Thanks in advanced,

Harmonized Tariff Number not showing up in ZPK for Fedex International Economy

March 29, 2017, 4:47 pm

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The Harmonized Tariff Number not showing up in exported ZPK for Fedex International Economy.

I start a new shipment in my.shiprush.com
I select Fedex International Economy.
I fill in the address.
I add two commodities to the shipment and enter a number in each Comm. Code box.
I export the ZPK

The info I entered in each "Comm. Code" box is not in the ZPK file.

I am trying figure out how to import the Harmonized Tariff Number. But it is not listed in the exported ZPK file, so I don't know which propery of Commodity should be used.

I attached the ZPK file, with a .txt extension

Thanks,

Attached Files

• Mar29_112114.ZPK.txt (6.8 KB)

Commercial Invoice for Int'l Fedex Economy displays "Purpose of Shipment: GIFT"

March 29, 2017, 4:57 pm

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The Commercial Invoice generated for International Fedex Economy shipment "Purpose of Shipment: GIFT"

Steps:
- Create a new shipment
- Select International Fedex Economy
- Add address and commodity information
- Hit 'Ship'

The Commercial Invoice that prints out has the text

Purpose of Shipment:
GIFT

We are shipping merchandise that has been paid for, not gifts. I do not see a place on the web interface to choose any option for "Purpose of Shipment"

Thanks,

Fedex Intl Economy net wt of each commodity rounds down to whole number

March 30, 2017, 8:50 am

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For Fedex Intl Economy, the net weight of each commodity rounds down to a whole number.

Steps to reproduce:
- Create a new shipment for Fedex Intl Economy
- Add five commodities

Qty Wt,ttl
1 0.80
1 0.75
1 0.70
1 0.20
1 1.90

- Screen shows: Total weight 4.35
- Hit "Ship" button
- The printed Commercial Invoice shows Net Weight 0.00 for three of the items and 1.00 for two of the items. And it shows Total Net Weight 2.00 LB

The weights are not correct.

Thanks,

CommodityCode are not applied for post-in shipment

March 30, 2017, 9:40 am

≫ Next: Fedex Intl Econ ReasonForExport not included in ZPK, not applied for post-in shipment

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The value for <CommodityCode> is not applied to the order when posted in.

When the attached file is posted in, most of the commodity information is applied to the order. However, the <CommodityCode> value does not appear.

See the attached XML file.

Thanks,

Attached Files

• commodity_reasonforexport_example.xml.txt (4.7 KB)

Fedex Intl Econ ReasonForExport not included in ZPK, not applied for post-in shipment

March 30, 2017, 9:53 am

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Two related issues

1) For Fedex International Economy the value of <ReasonForExport> not applied for post-in order
To reproduce:
- Post in order with SOLD specified for <ReasonForExport>
- The order appears on the web interface as Reason For Export: NOT SOLD

See attached XML

====================

2) For Fedex International Economy the value of <ReasonForExport> not included in ZPK
To reproduce:
- Create a new shipment for Fedex International Economy
- Add a commondity
- Select SOLD as Reason For Export
- Save ZPK
- No <ReasonForExport> or SOLD in the ZPK

Thanks,

Attached Files

• commodity_reasonforexport_example.xml.txt (4.7 KB)

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All international shipments now print as CP72?

March 30, 2017, 12:08 pm

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Within the past week or two I've noticed that every single international shipment prints as a CP72, with no option to select which form to use in the "Export Documents" pop-up. Even inexpensive items to the UK and Canada which I know have always been CN22 are printing CP72's.

Version 11.2.10.302

Too many printers: Delete printer in cloud print?

March 31, 2017, 11:57 am

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After trying to debug cloud print problems, I endedpu way too many printers populate on the list. Is there a way to delete some of them?

Tx

part number does not show up on ebay packing slip but does for Amazon and webstore

April 5, 2017, 2:56 pm

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my company has used shiprush for the past 4 years and I am fairly confident this problem has always been present. I recently hired a new shipping manager and while I was training him I realized our lives would be much easier on eBay if the part number (sku, MPN etc) would show up on the shiprush packing slip for eBay. After checking out the packing slips for Amazon and our webstore I realized that the part numbers come over fine for these two applications and the problem seems to be with just Ebay. I spent a few hours trying to configure the packing slip as well as an ebay listing to correct this. We list on ebay motors and have the part numbers listed under MPN. I recently tried adding the part number to the custom label field and when i reprinted a packing slip nothing changed! Any help would be appreciated.

Another issue on ebay is the order # is pulling he item listing number which is not a unique number. How do we get this changed to the unique order number for each of my ebay orders?

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UPS Rate Issue

April 6, 2017, 8:31 am

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We are seeing issues with UPS rates (at least with SurePost) that appear to have begun sometime this morning. It appears that negotiated discounts are not being applied.

Errors whenever switching from one FedEx account to another

April 8, 2017, 12:34 pm

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Is anyone else getting errors when switching from one Fedex account to another? We have several accounts and whenever we select the account we want to create and order for, ShipRush generates an error message when attempting to verify the shipping address or generate the rate. If I don't switch accounts, it seems to be fine. If I select an order, then verify the address or generate the rate from the default FedEx account, everything works fine. If I then switch to any of our other accounts, then I get the error messages. The funny thing is, once I do this, if I switch back to the default account and try to verify the address or rate, the default account will then generate the same errors.

I thought there might have been a config change, but I looked at several of our accts and they are all set up correctly. I even tried creating a new acct, but that also generates these same errors.

Unfortunately, this is making ShipRush unusable at the moment.