Does it possible to save the label in PDF document with doc tab to be able to print it after from PDF for example to Zebra ZP 505 thermal printer?
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Print label to PDF with doc tab
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ShipRush web JSON respose, where is the return tracking number?
When using automatic return labels with shiprush web, where do we see the return tracking number in the callback JSON?
We're using ShipRush web via an integration through a small PHP app.
We have a FedEx account set up under ShipRush Web configured with Automatic Return, to print a ground return label. We can create a fedex ground shipment, and both shipments are created and the shipping labels print.
When our callback URL is hit, we get the JSON result containing the Shipment element, which contains the outbound tracking number. However, we can't find the return label tracking number in the response.
How do we get the return tracking number via the callback?
We're using ShipRush web via an integration through a small PHP app.
We have a FedEx account set up under ShipRush Web configured with Automatic Return, to print a ground return label. We can create a fedex ground shipment, and both shipments are created and the shipping labels print.
When our callback URL is hit, we get the JSON result containing the Shipment element, which contains the outbound tracking number. However, we can't find the return label tracking number in the response.
How do we get the return tracking number via the callback?
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Shopify Package Weight Not Coming Over to ShipRush
Hello,
I'm using the FedEx ShipRush integration with Shopify. I have all of my product weights in Shopify, along with the Packaging dimensions and packaging weight.
However, when the data for an order is pushed to ShipRush, it is including ONLY the product weight, and not including the weight of the packaging. How do I get the weight of the packaging to come over?
When I use the FedEx integration to do real-time quote pricing for the delivery options, the packaging weight is included. Why isn't it making its way to ShipRush?
Thanks
I'm using the FedEx ShipRush integration with Shopify. I have all of my product weights in Shopify, along with the Packaging dimensions and packaging weight.
However, when the data for an order is pushed to ShipRush, it is including ONLY the product weight, and not including the weight of the packaging. How do I get the weight of the packaging to come over?
When I use the FedEx integration to do real-time quote pricing for the delivery options, the packaging weight is included. Why isn't it making its way to ShipRush?
Thanks
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My.Shiprush / Endicia Insurance
Is there a setting to not buy insurance for Endicia shipments? Or is there a way to set it so it adds insurance only above a preset shipment value?
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Won't let me purchase more postage
delete
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New to ShipRush Web
Hi, I just started using SR Web and have a couple of questions:
- for eBay orders, is it possible to see the eBay user ID on the order grid page?
- is it possible to copy the shipping history as a grid (with reference and tracking fields)? We use this feature on the desktop app and need it to reconcile labels. I tried downloading the report but it was not complete.
Thanks
- for eBay orders, is it possible to see the eBay user ID on the order grid page?
- is it possible to copy the shipping history as a grid (with reference and tracking fields)? We use this feature on the desktop app and need it to reconcile labels. I tried downloading the report but it was not complete.
Thanks
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Request for Shiprush Web
Hi, for PDF printing, is it possible to have the tracking number as part of the file name? The desktop version does that now. Here are some sample file names:
Web file name: Aug26_015449.pdf
Desktop file name: ShipRush-v10+ FedEx Label for 235531215144343.pdf
Thanks
Web file name: Aug26_015449.pdf
Desktop file name: ShipRush-v10+ FedEx Label for 235531215144343.pdf
Thanks
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International Address Cutoff
Hi
Before switching from stamps to endicia long international shipping addresses shrunk down in size to fit our 4x6 thermal label. Now instead of shrinking the font size it cuts off the end of the address resulting in expensive returned items due to incomplete addresses.
Is there a way to have the software prompt us on a long international address like it does for a long domestic address? Or, is there a setting to shrink the font like it did when we were using stamps.com?
Thanks for your help.
Before switching from stamps to endicia long international shipping addresses shrunk down in size to fit our 4x6 thermal label. Now instead of shrinking the font size it cuts off the end of the address resulting in expensive returned items due to incomplete addresses.
Is there a way to have the software prompt us on a long international address like it does for a long domestic address? Or, is there a setting to shrink the font like it did when we were using stamps.com?
Thanks for your help.
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Integrated shipping label and Packing slip
When printing labels on the laser half sheet the other half of the page is wasted. It would be great if the packing slip could be printed on the non-label side like the department stores do. For the thermal printers a second label could print as a packing slip.
These options should be user settable in settings.
As it is now I have to go to eBay, select "print a shipping label" , " print a packing slip" and print a whole page for a packing slip that usually uses only half a page anyway.
I'd like to do it all in one action.
I know that MSR has a packing list print feature but again it's a seperate whole page and I prefer the format that eBay prints as it looks more professional to me.
Any thoughts?
These options should be user settable in settings.
As it is now I have to go to eBay, select "print a shipping label" , " print a packing slip" and print a whole page for a packing slip that usually uses only half a page anyway.
I'd like to do it all in one action.
I know that MSR has a packing list print feature but again it's a seperate whole page and I prefer the format that eBay prints as it looks more professional to me.
Any thoughts?
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error message
Getting this error messAGE WHEN INSTALLING
DBISAM Engine Error # 11010 Table or backup file 'BOLD_OBJECT' does not exist
SQL: SELECT DISTINCT BOLD_TYPE FROM BOLD_OBJECT
DBISAM Engine Error # 11010 Table or backup file 'BOLD_OBJECT' does not exist
SQL: SELECT DISTINCT BOLD_TYPE FROM BOLD_OBJECT
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Dymo printer
When I try to use Dymo printer to print First class letter label, the label unable to printer correctly.
The Dymo printer is working okay when I use Shiprush for Stamps.com.
Please email solution, thank you.
The Dymo printer is working okay when I use Shiprush for Stamps.com.
Please email solution, thank you.
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Amazon user access for ShipRush
Trying to integrate a sub-user on our Amazon seller account to use ShipRush. We are trying to limit access to the necessities but keep getting errors. What Amazon access should our sub-user have to connect appropriately? Thanks for your help!
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ShipRush Database Directory is 12 GB in size
Hello,
I'm trying to reduce the size of the ShipRush Database. I have followed the instructions on using the purge feature in the database maintenance program. It runs fine and says it did it's job. But the size of the folder with the database has not changed in size. When I review the file and folder structure within I see stuff from 2010 and newer still sitting there. Is there a way I can safely manually delete any of this data?
Thanks,
Daniel
I'm trying to reduce the size of the ShipRush Database. I have followed the instructions on using the purge feature in the database maintenance program. It runs fine and says it did it's job. But the size of the folder with the database has not changed in size. When I review the file and folder structure within I see stuff from 2010 and newer still sitting there. Is there a way I can safely manually delete any of this data?
Thanks,
Daniel
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Print postage from workstation error
Hello,
Try to print postage from workstation but shiprush pop up error message please see enclosed image.
Daniel
Try to print postage from workstation but shiprush pop up error message please see enclosed image.
Daniel
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Help setting up custom e-commerce connection to My.Shiprush
Hi
I am trying to set up a connection from my custom e-commerce site to shiprush.
I did get ShippingZSimulator.php working but can't get my own php to work.
Questions
1. where do I tell shiprush about my database?
In example files I see:
$cart_db_link = mysql_connect($db->host, $db->user, $db->password) OR die(mysql_error());
but don't see where host, user, password get set.
2. where do all of these get set?
TABLE_ORDERS, TABLE_ORDERS_STATUS_HISTORY, DB_PREFIX
Thanks for any help!!
Genelle
I am trying to set up a connection from my custom e-commerce site to shiprush.
I did get ShippingZSimulator.php working but can't get my own php to work.
Questions
1. where do I tell shiprush about my database?
In example files I see:
$cart_db_link = mysql_connect($db->host, $db->user, $db->password) OR die(mysql_error());
but don't see where host, user, password get set.
2. where do all of these get set?
TABLE_ORDERS, TABLE_ORDERS_STATUS_HISTORY, DB_PREFIX
Thanks for any help!!
Genelle
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Endicia Shiprush Zip code +4 is all zeros
Hi,
We sometimes have an address that prints with the +4 zip code as all zeroes "0000" These are addresses coming from Amazon that do not have the +4 imported, I think Shiprush/ Endicia adds the +4 ? Most all of our labels seem fine, but every once and a while the +4 is four zeroes. These parcels and envelopes always get "return to sender" even though the rest of address is OK.
We've tried to find some sort of common thread between them, but have not been able to figure it out. Is this an issue anyone else has run across? It mostly happens with letters rather than parcels, but that might just be coincidence... or maybe the USPS letter system is mrs prone to sending back the +4 zeroes or something?
Any ideas on how to fix?
we are using PC Order Manager 11.0.7.9377
Thank you for your help
We sometimes have an address that prints with the +4 zip code as all zeroes "0000" These are addresses coming from Amazon that do not have the +4 imported, I think Shiprush/ Endicia adds the +4 ? Most all of our labels seem fine, but every once and a while the +4 is four zeroes. These parcels and envelopes always get "return to sender" even though the rest of address is OK.
We've tried to find some sort of common thread between them, but have not been able to figure it out. Is this an issue anyone else has run across? It mostly happens with letters rather than parcels, but that might just be coincidence... or maybe the USPS letter system is mrs prone to sending back the +4 zeroes or something?
Any ideas on how to fix?
we are using PC Order Manager 11.0.7.9377
Thank you for your help
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eBay Global Shipping Program will not print correctly.
When using the eBay global shipping program, ShipRush brings in the international address instead of using eBay's KY address.
Can this be fixed so that we can print both the packing list to a laser printer and the correct KY addressed shipping label to the thermal printer? I always have to print these separate using eBay's interface and it is much more time consuming.
Thank you!
Can this be fixed so that we can print both the packing list to a laser printer and the correct KY addressed shipping label to the thermal printer? I always have to print these separate using eBay's interface and it is much more time consuming.
Thank you!
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Ship notification sends wrong tracking / address
When using a template to send out the tracking and address information, shiprush is sending out the original data pulled from the payment source.
If we change the address (different ship to) or clone the shipment for a replacment part it sends the original delivery confirmation number and not the newly generated tag.
Any way to set it up so the notification is sending the actual generated usps delivery confirmation number?
If we change the address (different ship to) or clone the shipment for a replacment part it sends the original delivery confirmation number and not the newly generated tag.
Any way to set it up so the notification is sending the actual generated usps delivery confirmation number?
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What? No more FedEx/Shiprush partnership!
I just got a call from my FedEx account manager telling me that FedEx will be ending the free 12 month promotional ShipRush solution with Zfirm.
These changes are really challenging my patience, Endicia-Stamps-Endicia, now no FedEx!! :(
What do we do now? Will ZF charge us to use SR with FedEx like they do with UPS?
Please explain what is going to happen so we users can prepare and not disrupt our business. Thank you.
These changes are really challenging my patience, Endicia-Stamps-Endicia, now no FedEx!! :(
What do we do now? Will ZF charge us to use SR with FedEx like they do with UPS?
Please explain what is going to happen so we users can prepare and not disrupt our business. Thank you.
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Having problems printing Priority labels
Starting this morning, we're randomly having problems printing Priority mail labels on my.shiprush. Fedex labels, and first class seem to be ok. We have SR Desktop Toolbox running, and have all settings correct. Settings on the site are showing correct also, pointing to Cloud printing when looking at the print settings for our USPS account.
I cannot pinpoint exactly why it would be doing this, only that as far as I can see, it's only affecting Priority mail, so far....
I cannot pinpoint exactly why it would be doing this, only that as far as I can see, it's only affecting Priority mail, so far....
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