The email field keeps coming up blank, and we have to manually look up the customer's email. On shiprush web it shows up just fine.
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Shiprush software no long auto populating email field from order (intermittent)
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FedEx server returned: "Missing or invalid Alcohol Recipient Type.". [ship:2078]
I need to use ShipRush to print labels to send beer. We have the proper Fed Ex license. When I select the Alcohol tab and attempt to ship I recieve the error: FedEx server returned: "Missing or invalid Alcohol Recipient Type.". [ship:2078] Please advise.
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I paid but ship rus refused to send my activation key!!!!
I have paid for ship rush for like a month now, I have not receive my activation key, what is going on? WHy am I not receiving anything from them when i paid ?
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USPS showing funky rate that is too low, and doesn't display weight in the label
http://imgur.com/a/CPiCN
Says Cubic .20 Zone 7, which is going to be returned by the post office or sent to recipient with additional postage required.
Normally labels should say something like "6 lb priority mail rate, zone 7" or something like that.
It was quoted at $6.74 on Web and $13.62 on standalone.
Says Cubic .20 Zone 7, which is going to be returned by the post office or sent to recipient with additional postage required.
Normally labels should say something like "6 lb priority mail rate, zone 7" or something like that.
It was quoted at $6.74 on Web and $13.62 on standalone.
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Is there a way to do Saturday Delivery for UPS?
Not finding the option on create label page.
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Media Mail not a upported service in SR/ Stamps.com?
Attempting to send 1 lb. Envelope/Flat via Media Mail class, and I get this message:
I'm not, as far as I can tell, specifying any extra services. I am running in Standalone mode, however. ShipRush version : 10.3.7.4693
Thanks...
*supported
Stamps.com returned an error: Server was unable to process request. ---> No Service Type Code found for given combination of Mail Class and Extra Services.
I'm not, as far as I can tell, specifying any extra services. I am running in Standalone mode, however. ShipRush version : 10.3.7.4693
Thanks...
*supported
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Shipment does not show up on feed, but label was created and charged
On our account, order # 34238
We made USPS Priority Mail Flate Rate Envelope label. Account was charged, label was created, and email was sent to customer. Tracking # 9405510200828656889932
Order status not updated, tracking number not uploaded to ebay. Also unable to find shipment itself on order or on the feed. This makes it difficult to void or reprint if necessary.
EDIT: hmm now it is showing up on feed, but it's not marking the order as shipped or uploading tracking number to shiprush or ebay
We made USPS Priority Mail Flate Rate Envelope label. Account was charged, label was created, and email was sent to customer. Tracking # 9405510200828656889932
Order status not updated, tracking number not uploaded to ebay. Also unable to find shipment itself on order or on the feed. This makes it difficult to void or reprint if necessary.
EDIT: hmm now it is showing up on feed, but it's not marking the order as shipped or uploading tracking number to shiprush or ebay
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Label won't print
Hello.
I have a Zebra 2844. In the Shipping Settings > Printers the Domestic Parcels is selected to Eltron/Zebra 2844 and Label Type is Simple Label. That prints just fine.
For Letter Post and Large Envelopes I select Thermal (Zebra/Eltron). I'm not given a choice for label type; it is just set to 4x6 Label. Below, in red text, it says, "Note: Zebra print driver required!" This label will not print. Just shoots blanks.
The Zebra 2844 is a network printer on another work station.
Any ideas?
I have a Zebra 2844. In the Shipping Settings > Printers the Domestic Parcels is selected to Eltron/Zebra 2844 and Label Type is Simple Label. That prints just fine.
For Letter Post and Large Envelopes I select Thermal (Zebra/Eltron). I'm not given a choice for label type; it is just set to 4x6 Label. Below, in red text, it says, "Note: Zebra print driver required!" This label will not print. Just shoots blanks.
The Zebra 2844 is a network printer on another work station.
Any ideas?
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ShipRush for USPS
I currently use ShipRush for FedEx shipments. Is there a way to print a USPS label, or do I have to have a 3rd party account with vendors like Stamps.com?
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UPS Tracking number not inserting into QB invoice document
Hi, I've setup ShipRush to write the tracking number back to the QuickBooks invoice documents, per the instructions. I've attached the ShipRush program settings info and the QB invoice form setup. After the label is printed and the tracking number is displayed, I hit Alt 7 but that does nothing. Is there something else I have to do?
Thanks.
Kevin
Thanks.
Kevin
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hotkey numbers being displayed on the QB invoice document
Hi, does anyone know how to suppress the display of the hotley numbers on a QB invoice document? I have hotkeys 5 and 7 setup for the invoice number and automatic writeback (which isn't working) and they display next to their respective form fields as seen in the attached inside the red boxes.
Thanks
Kevin
Thanks
Kevin
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Settings changing automatically
We've noticed in the new web version of my.Shiprush that the "Rate shopping" settings are changing by themselves almost daily. We have to go in almost every morning and select/de-select certain shipping services that have changed by themselves on both USPS and FedEx settings.
This has been happening for at least a couple weeks now.
Thanks!
This has been happening for at least a couple weeks now.
Thanks!
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My.shiprush erroring with "Upload Shipment Response.ShipmentID not found"
We have an existing myshiprush integration, and as of late last week, when we try to start a new shipment, we get an alert box with the message
"UploadShipmentResponse.ShipmentID not found"
This also happens if we try to start a shipment on our sandbox test site.
How can we fix this?
"UploadShipmentResponse.ShipmentID not found"
This also happens if we try to start a shipment on our sandbox test site.
How can we fix this?
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No longer able to quote UPS ground - is there something wrong with my account?
UPS ground quote not showing up.
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VERY slow loading from quickbooks
I am having an issue with an extremely slow load speed for USPS for Endicia. When I click on shiprush it can take up to 3-4 minutes for the dashboard to actually appear with the package info. I have made sure that shiprush is up to date. It has been bad since the switch to Endicia from stamps.com. LOVING the postage prices from Endicia but the lag time has my boxer standing around way too much. Any suggestions?
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Endicia server returned error: Missing or invalid element: ToPostalCode
Endicia server returned error: Missing or invalid element: ToPostalCode. Error encountered (Log ID: 34958) [1001]
SR Endicia 11.0.7.8408
Suggestions?
SR Endicia 11.0.7.8408
Suggestions?
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User saying that ship rush web intermittently prints two copies of the shipping label
We have an end-user saying that ship rush web intermittently prints two copies of the shipping label. They're usually shipping via Fedex, Home Delivery. Is there any setting I can check? How can I troubleshoot this?
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Address will not validate on Shiprush Web, but validates just fine with standalone
Both Web and standalone are set to "Robust" address validation.
order # 34529
Message from Endicia server: Unable to validate Ship To address. The address is not a deliverable location according to the US Postal Service. Error encountered (Log ID: 35119)
Address is in UNION PIER, MI 49129
But when I ship order with standalone software the label prints out just fine.
order # 34529
Message from Endicia server: Unable to validate Ship To address. The address is not a deliverable location according to the US Postal Service. Error encountered (Log ID: 35119)
Address is in UNION PIER, MI 49129
But when I ship order with standalone software the label prints out just fine.
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ShipRush(PC version) with multiple ship methods
We are evaluating ShipRush as a tool, and see the individuals versions for Fedex, USPS, etc. I also see my.shiprush.com lets you access multiple carriers. Is there a PC version of shiprush that lets you rate against multiple carriers, I only see this in the online version?
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Not printing whole Label
Hi,
When I print my label to my laserjet or inkjet it prints the whole label, works great. When I try to print from my ZP450 it only prints the bottom of the label. Its the barcode and tracking number but no addresses. I did a test print and those come out fine. What am I doing wrong?
I tried to attach a photo but it keeps giving me an error.
When I print my label to my laserjet or inkjet it prints the whole label, works great. When I try to print from my ZP450 it only prints the bottom of the label. Its the barcode and tracking number but no addresses. I did a test print and those come out fine. What am I doing wrong?
I tried to attach a photo but it keeps giving me an error.
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