Error message: Unable to connect to Amazon
Please check your internet connection and try again. Error connecting with SSL. My connection is fine. Anything I can do on my end? I have rebooted my PC.
View Article2015 Dimensional Weight Change
Starting from 2015, UPS and FedEx changes how to handle Dimensional Weight. Are ShipRush UPS Pro and FedEx ready for the change?
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Unable to connect to shiprush
Hello, When we manually refresh we keep receiving errors. We have four shipping stations and all four are receiving errors connecting to shiprush. We are also experiencing numerous errors across all...
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ShipRush has not processed End of Day
When starting shiprush - receive the following error Attached Images Â
View ArticleInstall two versions of ShipRush on the same PC
I am currently running version 8. I've tried to install version 10 in the past with no success. I'm trying this again, so I need to test install version 10 without converting the version 8 database. Is...
View ArticleBar Code on Priority mail shipping label not supported at the post office
We ship a few packages with USPS, we print the priority shipping label with shiprush without postage. We bring the package to the post office and they tell us that the they cannot scan the bar code on...
View ArticleRMA # field for return labels
If I use ShipRush to produce a Fedex return label that is delivered to the customer by email, the email that the customer receives says "Hello (Customers name), (Me) has provided you with a return...
View ArticleGift Options Field doesn't show on the Packing List
This is a problem as most of my items have Gift Wrapping Options during the holidays. Is there a way to configure a Packing Slip to show the gift wrapping options? Thanks, cellshipper
View ArticleUnable to ship to Puerto Rico, error -2147219061
Running ShipRush for USPS version 10.2.7.1224 1) If I select Country U.S.A. and State PR, when I attempt to ship the Country jumps to Puerto Rico and the State field goes blank. Then I get the...
View ArticleMissing Item on Pack Slip
I noticed this morning that one of our packing slips was missing one of the products on it. I checked that order in my.shiprush and it did appear there. Is there anything that could have caused that...
View ArticleShipRush pro bar code not printing at eod
All of a sudden for the last 3 days the bar code is not printing when we do an end of day. The rest of the manifest prints fine. I tried different printers but it does not make any difference. We are...
View ArticleError: One or more of your Web Store connections is disabled in My.ShipRush.
Shiprush has worked flawlessly for one and a half years with OpenCart/FedEx, but now I have a problem. I am getting this message One or more of your Web Store connections is disabled in My.ShipRush....
View ArticleSeed Number in V10
We are currently getting some recycled tracking numbers, is there a way of adjusting the "seed" value for tracking numbers. I want to say this was available in a Client config file in v8. - Jake
View Articleintegration with woocommerce problem
Trying to get shiprush to pull orders from back end, getting this error message: Unable to download orders from -redacted-. ERROR: SHIPPINGZCLASSES Version: 3.0.7.3941 Error Type: 8 File:...
View ArticleIs there a way to put all orders from all webstores into one screen?
Setting up a webstore alongside my ebay account, and it'd be severely easier to manage if I didn't have to bounce back and forth between them. Is there a way to merge the stores and have orders from...
View ArticleIs there a way to get paid date instead of order date?
Sometimes ebayers buy something and then pay a week (or month) later, and it would be great to know exactly when they paid so as to know which ones we have to fulfill first, rather than when they...
View ArticleHow to print multiple shipping labels for one order
We sometimes have orders for multiple quantities of a product. Each item requires a separate Fedex label due to the size of the item. Is there a way to create one label per item in ShipRush, as we have...
View ArticleShippment time stamp is off.
When I print a label and then go look at the transaction the date is correct, but the time stamp is completely off. Last one was 4.5 hours ahead of my actual time. Is there a place I should be setting...
View Articlemy.shiprush.com is not updating.
I am running OpenCart and downloaded and installed the latest php plugin on my server about a week ago. It worked fine for a couple of days, now I am seeing that there are no updates. There are no...
View ArticleHow to use ShipRush for both FedEx and USPS
Hello, I currently use ShipRush to create shipping labels for FedEx from my Ebay and Yahoo Store sales. Is there a way for the same program to create USPS shipping labels, and also still receive the...
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