Error: One or more of your Web Store connections is disabled in My.ShipRush.

Shiprush has worked flawlessly for one and a half years with OpenCart/FedEx, but now I have a problem.

I am getting this message

One or more of your Web Store connections is disabled in My.ShipRush. Please log in to your My.ShipRush account and fix the issue (or re-enable the store).

There are no updates happening.

I have tried the following

1. Verfied that there is just one webstore in my.shiprush.
2. Renamed the webstore by adding "Live" to it.
3. Enable the webstore on my.shiprush.com
4. Refresh my webstore.

Refresh attempts for several minutes and then get the error
"Sorry, but 2 min ago we could not connect to this Web Store. So far, we have not been able to connect to this Web Store. Please Edit this Web Store, check settings, and check the help link."

Would appreciate any help.