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Error: The scan form was unable to print

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Hi. I'm using shiprush desktop v12 for USPS. Today I got error message once I try to print the scan form.
"The scan form was unable to print"
And I noticed that the Ship Date is 11th, but today is 10th(4pm ~ 5pm). Dose this cause the issue?
Please see the attached screen shots.
Attached Images
 

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