Weigh button for bulk shipping
Hi, I was wondering if there is any way to weigh packages, via the USB scale, when they are in the bulk shipping list. Ideally, I'd love something like a "Weigh AND Add To Bulk Shipping" button in the...
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ShipRushWeb, "Could not execute batch command [SQL - SQL not available]"
Getting an "Could not execute batch command [SQL - SQL not available]" when clicking Ship button on a new shipment for ShipRush Web at 12:35pm EST on 9/10/2015. Also, the login and initial page load...
View ArticleShipRush not pulling all orders from website
It's been pretty hit and miss. Can't find a reason or pattern, but it is not pulling all of our orders and I am doing a lot of copying and pasting. Not sure how to fix it. We have had three different...
View ArticleShiprush Fedex no longer Free DEC 19 2015
Hello, My fedex rep just informed me that shiprush fedex will not longer be free as of FEB 19th as they will not be renewing the contract. Can you please let me know what the new cost is going to be...
View ArticleFedex printing only 1 label from total 4
Fedex printing only first 1 label from total 4. Even on the label there is said that it is 1 of 4. But the other 3 didn't come out. The printer is ZP 505 ZPL, the driver Zebra ZP 500 (ZPL) On 2nd comp...
View ArticleTrying to install Shiprush V11 in multi user mode
I am reading the instructions on how to install shiprush in multi user mode so I can access the same database from 3 computers but in the instructions it states that I will be prompted for stand alone...
View ArticleBigcommerce Order Import Erro
Hello, My.Shiprush has disabled my BC store imports after showing the following error: Error: Data at the root level is invalid. Line 1, position 1. I can access the XML file with the credentials and...
View ArticleError from Endicia server: Missing or invalid element: ImageFormat
USPS Priority Medium Flat Rate Box, going to Puerto Rico. Got this error trying to make label. Went on desktop application, printed just fine. Order # 35574
View ArticleNo Flat Rate Option in Menu
I have just installed ShipRush to integrate with Quickbooks to deal with our ever increasing Flat Rate Mail requests. However, the menu does not include a Flat Rate option and looks nothing like the...
View ArticleCustomer Name is Propagating to Address, not Name field
Hello again - I am just getting familiar with this software before loading it on to our shipping dept's PC. The Name Field is not being filled in from the Quickbooks information. It is being placed...
View ArticleAdd more users ShipRush Web
Hi, I think I may have checked on this before, but I want to make sure on the process. I need to add a couple more users for ShipRush Web for our other shipping terminals. I would like all account info...
View ArticleShipRush web using old hardware
Ok, before I go and get a new thermal printer and new scale for one of our shipping PCs, I need some help. I've got a newer PC running Shiprush web and Desktop Toolbox, with an older Zebra 2844 and...
View ArticleSCAN form unable to print every day.
Everyday for the last week the SCAN form has failed to print. The message given is "the SCAN form was unable to print. Please log into Endicia.com to reprint the SCAN form." I am able to print the scan...
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Can't ship Priority Mail
We tried printing shipping labels today, but keep getting an error message when trying to print Priority Mail. First class parcel is printing fine. I have attached a screenshot of the error. Attached...
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Package weight not calculating correctly
No matter what domestic package I put on scale to print label, the shiprush form only shows the weight in ounces, even though most of my packages are over a pound. The only package that the weight was...
View ArticleSet Default Fedex Account By Workstation?
Hi, we have Shiprush Fedex set up on a server with workstations accessing the server. In Shiprush, we have 7 Fedex accounts set up. It seems on all workstations the same default Fedex account is listed...
View ArticleCan't get my thermal labels to print even though the test print works fine
Do I have to do something different? The test label prints perfectly. I am a new subscriber and just joined today. I can get it to ship but no label is generated.
View ArticlePay on Use Return Label- Shiprush Error Message
When I go to create a pay on use return label to email to a customer a window pops up saying I can't access this feature unless I use automatic debit payment for my postage. But I already do have my...
View ArticleShipping address cut off.
I shipped a package to Puerto Rico by Priority Mail. The shipping addresses are loaded into Shiprush by Amazon. I usually get a warning when the address is too long. This time the Suite Number was cut...
View ArticleShiprush crashes!!!
ShipRush crashed on me. Bulk shipments are fine but when I try to do single shipments in the pop-out window, I get the following message after the label is printed. At first I thought it was no big...
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