Unable to process "End of day" request.
Unable to process "End of day" request. Alert! UPS did not receive your shipping data. Please stop using ShipRush and contact ShipRush support. One or more errors performing End-Of-Day. See...
View ArticleMultiple Carriers
I am working with a third-party back-office application that interfaces with ShipRush via the v10 service. The application is supposed to support multiple carriers, UPS, FedEx, and USPS. How do I...
View ArticleShipRush for European shippers
Hi, We are based in Europe, will your software work with our country FedEx service? Thanks! Sara
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SR doesnt recognize printer from settings
I am using SR through Quick Books 2013. I have the correct label printer selected in the settings window but when I try to print I get a printer not found error referencing a different printer that is...
View ArticleUnable to connect via FTP to server
hi, i connect my shiprush in to my opencart store. then i got these error. Unable to connect via FTP to server ' my server'. Please check that this server can be accessed via FTP from any public IP...
View ArticleCannot access export documents for International shipment
I have a customer that running ShipRush FedEx v9.6.50524 and he can no longer access the export document feature. Now the weight for international shipments are incorrect. Please help. Thanks!
View Articleshipped orders stilll marked not shipped
I am using SR for stamps.com for amazon store , When I open SRush I still can see 5 days old orders marked not shipped month old not shipped ether . During 3 years period we trying to use this software...
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Trying to ship Hazardous Materials
I am trying to ship some carbon dioxide canisters but I can't get all the way through the shipping process in shiprush. Whenever I fill out the needed information I get and error that says: FedEx...
View ArticleRegarding automated emails from ShipRush - wher do you edit the email that is...
I am having issues with customers wanting to respond to the automated confirmation emails with the tracking #'s that ShipRush sends. I was wanting to edit a portion of the automated email that says:...
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Getting Error
I am getting the error in the image. It is intermittent, but seems to happen most often after big runs of 25 or more labels. Attachment 1645 Attached Images Â
View ArticleAddress reporting residential when commercial
I got an address that I know it's a commercial address but Shiprush would only work if residential is checked and would not quote the FedEx Ground rate. If I enter on FedEx's site, it would create a...
View ArticleError
Here's a new one Problem Event Name: AppHangB1 Application Name: ShipRush.exe Application Version: 10.2.0.60024 Application Timestamp: 2a425e19 Hang Signature: 4eb4 Hang Type: 0 OS Version:...
View ArticleAmazon
Hello, Amazon is not downloading all of our orders onto shiprush, we have tried refreshing many times without success. We have both shiprush for USPS and FedEx. Do we need to delete our Amazon store...
View ArticleSSD Video
I will be putting an SSD in this weekend. If I make some video clips of the speed difference, do you want them? Nothing more than labels being printed. My Christmas gift to Rafael
View ArticleOrders Downloading as Waiting For Payment In ShipRush
We currently use BigCommerce for our store platform, and everything seems to be running smoothly with FedEx and USPS ship Rush. However, I had a customer contact me today, saying she logged into her...
View Articleerror #11010 and corrupt file
This is not something that I get all the time, but at least once a day I get the following errors and I have no idea what to do. I have gone into the system and done a purge a repair and a back up on...
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ALT-5 Reference field showing as #5 on invoice field
ShipRush is correctly pulling the correct reference information from the QB invoice but does anyone know a way to stop appearing on the printed invoice? To be clear, I want it to continue using "ALT-5"...
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Huge problem with no NOTES data transferred ?
Updating a computer system that used to get orders from paypal, the old version was shiprush version 7.5.0.34465 and windows xp, worked great for many years.. I am updating to another newer system with...
View ArticleGX420D locking up with SR
I am running the latest beta of shiprush v10.2.0.61273 for stamps. For a little while here I have been having troubles with my printer locking up with shiprush only. Details: If it matters SR with SQL....
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