Address reporting residential when commercial

I got an address that I know it's a commercial address but Shiprush would only work if residential is checked and would not quote the FedEx Ground rate.

If I enter on FedEx's site, it would create a FedEx Ground label.

ShipRush version : 9.6.0.52564
Program directory : C:\Program Files (x86)\Z-Firm LLC\ShipRush v9\
Shared Settings : c:\users\public\documents\Z-Firm LLC\ShipRush\
Private Settings : c:\users\public\documents\Z-Firm LLC\ShipRush\
Carrier : FedEx
Database (local file system): c:\users\public\documents\Z-Firm LLC\ShipRush\Database\
Order Manager DB (local): c:\users\public\documents\Z-Firm LLC\OrderManager\Database\
Template Auto Save Dir: c:\users\public\documents\Z-Firm LLC\ShipRush\MENU\MENU_FedEx\Auto-Saved-Templates