We sometimes need to reprint a label due to a hardware print failure. We go into settings and change to a different printer and then try to reprint. Problem is the reprint tries to go back to the original printer and does not allow us to select a different printer.
I can understand you can not make edits to the shipment itself (weight, address, etc.) but not being able to select a different printer doesn't make sense to me.
Are we doing something wrong as I can't imagine the software is setup to prevent this option.
Thank you
I can understand you can not make edits to the shipment itself (weight, address, etc.) but not being able to select a different printer doesn't make sense to me.
Are we doing something wrong as I can't imagine the software is setup to prevent this option.
Thank you