Hi Sysops.
We have a customer that uses ShipRush with IQ reseller. They were informed that they had to install the latest ShipRush v11.2 for FedEx and UPS. However, every time they start a shipment which calls ShipRush FedEx via .ocx file it automatically brings up a Welcome to ShipRush Discount Postage Screen (attached) and if you select next it bring up an Application Help File not found (also attached). This customer only has FedEx and UPS installed and the Postage Screen makes me think it is related to USPS?
Any suggestions gladly taken.
Thank you.![Name: ShipRush_setup2.jpg
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![Name: ShipRush_setup1.jpg
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We have a customer that uses ShipRush with IQ reseller. They were informed that they had to install the latest ShipRush v11.2 for FedEx and UPS. However, every time they start a shipment which calls ShipRush FedEx via .ocx file it automatically brings up a Welcome to ShipRush Discount Postage Screen (attached) and if you select next it bring up an Application Help File not found (also attached). This customer only has FedEx and UPS installed and the Postage Screen makes me think it is related to USPS?
Any suggestions gladly taken.
Thank you.