Integration with Reverb.com
Please consider integrating with Reverb.com so we do not have to manually key our orders.
View Article61 char limit on PostbackUrl for post-in orders
There is a 61 character limit on PostbackUrl for post-in orders. This seems like an unusually low limit. Could it be increased? To reproduce post-in an order with...
View Article"Order No.: 867269979741" printed on every FIMS2 label
"Order No.: 867269979741" is printed on every FIMS2 label Steps to reproduce: - Create any shipment with carrier FIMS2 - Enter a number in the "Reference" field. Enter a number in the "PO" field. - Hit...
View ArticleAccented characters on Zebra label printer GK420d
We would like to be able to print accented characters for shipping labels on the Zebra label printer. When any accented character is entered, it shows up properly on the screen. But, when the label is...
View ArticleEOD Not Printing
One of the main users of SR for UPS Pro is having trouble with the EOD printing. She performs the EOD and gets the message that the upload was complete, but the EOD label won't print. Her labels for...
View ArticleInternational / Stamp Printing wrong again on LP2844
This has worked perfect for weeks and now out of the blue this morning its printing stamps / international small sideways again on the label. I tried to do a update it did not fix it. Regards Shane
View ArticleSCAN form includes return labels
I'm not sure if this is an issue with SR, or with USPS's. When we generate our SCAN form at the end of day (by clicking Close Shipping Day button), our SCAN form generates, like it should, but it's...
View ArticleIs Fedex down?
I have been getting errors for the last 30 minutes trying to run shiprush. Errors Fedex server returned: Remote EJB Method.... etc
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Shiprush for USPS gives error after installing Shiprush for FedEx
Hi, I use Shiprush for USPS and it works great. I wanted to ship certain heavier orders with FedEx as well since FedEx Ground is cheaper than Priority mail. I set it up and it works great - but now I...
View ArticleIs Ship Rush Currently Down?
Error says something went wrong.. if error still occurs contact support@easypost.. I was able to purchase postage but not able to make label..
View Articlemy.shiprush API Documentation
Is there documentation available for the my.shiprush API?
View ArticleFedex shipment 3rd party billing
We are experiencing some 3rd party billing shipments returning the message In Ship Rush we see the message: FedEx server returned: "Account not found". [ship:8138] Using our application and the SDK we...
View ArticleShipping Notification Email Format
I use my.shiprush.com and ShipRush Discount Postage for USPS. When I set ShipRush to send the email notification I only have 2 options for the format: Default (Email) and Modern (Email). I would like...
View ArticlePersonalizing Labels
Hello, There appears to be some available space on the USPS label below the tracking number to put a short message. The short message that I am initially thinking about is "Package 1 of 4", or when...
View ArticleAdding a secondary FedEx account
We've recently added another FedEx shipping account to SR Web. The account settings are the same as our default FX account. Everything seems to work, with the exception of LTL. I'm getting an error of...
View ArticleNew postage provider?
We noticed this morning that the USPS labels had changed when printing. Did the postage provider change from EasyPost to Pitney Bowes? Just making sure. Thanks!
View ArticleShip Rush Browser Plugin Question
We are using the browser plugin in our lightweight web app. When we call the plugin with the order id how do we sent authentication? Do we need a token? Or is it basic auth which we need to tokenize? I...
View ArticleInternational Priority Airmail (IPA)
Will IPA ever be available as a shipping option in ShipRush? Right now I use Shiprush SQL with the latest version of shiprush. I have to use another service to print my IPA labels and would love to...
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two different postback documents for the same USPS shipment
When we post-in an order and ship it by USPS we get two different XML documents back. The first one has the Tracking Number and the second one doesn't. I attached files of the first and second postback...
View ArticleWooCommerce 3.0.x Support?
Hi, I updated my woocommerce store to 3.0 and my intergration with shiprush doesn't work properly. Orders get downloaded but once the order is shipped shiprush doesn't upload tracking back to my store...
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