We have an interface customer who routinely gets Shipping Charges calculated on shipments sent Freight Collect and/or Bill Third Party. These charges then import back into our app and when our customer bills their customer, the invoice has those charges included in their totals. How do we help our customer troubleshoot this? I am attaching a PNG of a page from the report they generated for us from 9/1/15 showing this happening. Thanks for any help you can provide.
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