After about 2 hours of processing UPS shipments (about 700 labels) ShipRush has stopped responding to XML ship requests. No error is returned, the request simply times out after a minute or so. I'm looking in the "Shipments for Today" screen in the ShipRush and I don't see any shipments past 9:29 AM, so it does not look like any of the requests we've made since then that timed out have been processed.
I've tried re-starting the Z-Firm service. I've tried rebooting the server Z-Firm runs on. I stopped the Z-Firm service after rebooting the server and ran a ShipRushDBManager -purge command (with yesterday's date). None of the above helped.
Are there any log files the Z-Firm service writes I can look at to try and figure out what is happening? We have a lot more packages that need to ship today.
We are using Z-Firm ShipRush v8 on a Windows 2003 server.
I've tried re-starting the Z-Firm service. I've tried rebooting the server Z-Firm runs on. I stopped the Z-Firm service after rebooting the server and ran a ShipRushDBManager -purge command (with yesterday's date). None of the above helped.
Are there any log files the Z-Firm service writes I can look at to try and figure out what is happening? We have a lot more packages that need to ship today.
We are using Z-Firm ShipRush v8 on a Windows 2003 server.