Amazon will not push orders to My.Shiprush

I have about 100 orders that will not download to Ship Rush. I've attempted to reset the refresh timer, delete the store and re add it, and wait it out for a few days with no luck. It will download a couple orders, but not all of them. There is no other installations or duplications of this web store. The account is listed under Jon.duger@live.com

Any advice would be appreciated.

Thank you