I received a new order from ebay and it was showing just fine in myshiprush. I printed a label which was for smartpost and then dropped the package off at dropoff location. A little later I ended up printing a second label by accident but that label was for Fedex home. I voided the Fedex home label but now myshiprush will only show the voided label and will not show the smartpost label. I logged in to ebay and made sure that the home label was removed from there. Tried to redownload/refresh myshiprush but still just shows the voided label. The smartpost label is still active and in transit yet I cannot get it to show in myshiprush. I even tried restoring a database backup from earlier in the day and refreshing agin but no go. I deleted the webstore, created a new one, refreshed and it still will only show the voided label. What happened to the first label (smartpost) and why will it not show both the active label and the voided label. The labels were created for 2 different shipping types and had different tracking numbers. The only difference was the smartpost label was printed through ebay and the home label was printed through your shiprush software. I even tried deleting my webstore, completely uninstalling shiprush software and then reinstalled shiprush software and recreated my webstore and refreshing but it still only shows the voided home label. What the heck is wrong? The home label is voided and removed from ebay and the smartpost is currently active on ebay yet myshiprush will only show the voided and deleted home label.
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