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Customize From Email Address on Item Shipped Notification

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A customer just complained that they had not received the courtesy of a response to a message they had sent me. It seems that they (reasonably) hit reply to one of the 'item shipped' notification messages they were sent.

How do I replace postmaster@mg.shiprush.com with my email address as your account doesn't even send a response advising the sender that it is not monitored (I presume) and that they should write directly to the seller.

Many thanks.

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