One of the Sites we use is X-CART - we are finding ShipRush, pulls all the information correctly, but once we process the shipping, instead of telling X-CART to change the order status to Shipped, it changes it to Delivered.
X-Cart
Business 5.3.2.12
Is this something we can adjust somewhere?
Example: Customer purchases APPLE - Ship Rush pulls the order for us, we process the shipping. But when we go back to our website - it shows a status of Delivered
Shipping status Delivered
We then have to change to Shipped, customers are confused.
X-Cart
Business 5.3.2.12
Is this something we can adjust somewhere?
Example: Customer purchases APPLE - Ship Rush pulls the order for us, we process the shipping. But when we go back to our website - it shows a status of Delivered
Shipping status Delivered
We then have to change to Shipped, customers are confused.