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Shiprush errors with Proxifier use

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We have a customer who has switched to running all network traffic through Proxifier. They are having issues on an irregular basis with the initial nntp call and the get call to retrieve their tracking number. I could use some help with the technical details of how these calls work. There are exemptions in Proxifier for our web server and also for the myshiprush.api. Any assistance would be greatly appreciated.

Mark Waggoner
Heidelberg Shipment Integration Error.pdf
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