Quantcast
Channel: ShipRush Support Forums
Viewing all articles
Browse latest Browse all 1680

my.shiprush not setting the correct PO zipcode for Amazon orders

$
0
0
We are having a problem with Shiprush online. Our physical zip code and our post office zip code where our packages are dropped off are different. This has never been a problem until recently. Not sure what happened but something has changed. Our post office zip code has been properly set in the system, it has also been properly set in endicia. It prints the labels correctly for both ebay and Volusion (i.e. the return address is correct and the post office zip in postage info is correct). However, on Amazon orders, it does not set the correct PO zip code (it puts in our Physical zip). For some reason that we cannot figure out,on amazon orders it defaults back to our location zip for the ship from zip code. This is causing an issue with the postal service. Why are the Amazon orders not printing correctly. I have confirmed the PO Zip code settings but for some reason amazon orders (and ONLY amazon orders) are overriding the programmed info and generating incorrect postage and labels

Viewing all articles
Browse latest Browse all 1680

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>